SEP./OCT. 2006 VOLUME 109 NUMBER 2

the first time Los Angeles native Julie Katske visited the Hill, she was in the fourth grade. The trip had two goals: to introduce Katske and her twin brother to snow, and to cement their college aspirations. "I pointed at the clock tower and told them, 'This is the goal,' " recalls their mother,Maria Zagorzycki '75. For Katske, who has known "since birth" that she would attend college and graduate school, the campus tour remains vivid. "My elementary school made this big point of emphasizing, 'If you don't do well now, if you don't work really hard now, you're not going to get into a good college.'My brother and I were having panic attacks over it--one project, you get a B, and your life is gone. I distinctly remember asking the tour guide if colleges look at junior high or elementary school grades."

Now seventeen and a rising senior at a small private high school, Katske returned to campus this year for the three-week Summer College, a residential academic program launched in 1962 that introduces ninth-, tenth-, and eleventh-graders to the rigors of higher education. On the late June weekend preceding the program's start, Katske and Zagorzycki joined the thousands of families visiting the Hill as part of their summer vacations, going on campus tours and attending information sessions in the various colleges. For Katske and Zagorzycki, it was a familiar drill; already, they had visited UCLA, Georgetown, George Washington, and Princeton. And before returning to the West Coast, they would hit more schools in Boston and New York City.

Sixteen-year-old Siede Coleman, an aspiring architect from Allentown, Pennsylvania, and her mom tackled a similarly ambitious slate of tours. At Cornell, they took the daily "Freshman Experience Tour," complete with a visit to a North Campus dorm room. They'd already been to Columbia and Syracuse and were planning visits to a half-dozen more campuses. Online research may be informative, say students like Katske and Coleman, but the campus tour road trip reveals crucial details a website can't convey. "It's really no substitute for the college itself," says Katske. "It can't give you the weather. It can't tell you how long the walk is going to be from the Ag Quad to the Arts Quad."

for students with resources, the college search has become increasingly sophisticated: myriad campus visits and enrollment in summer programs, taking-- and retaking--standardized admission tests and dizzying numbers of advanced placement courses and exams. Some families even retain personal counselors who charge thousands of dollars to help students refine their interests, identify target schools, and craft compelling essays for their applications.

Meanwhile, students from less privileged households--as well as many racial minorities and those who are the first in their families to aim for college--struggle to navigate the increasingly expensive and complicated process to apply to, enroll in, and graduate from four-year institutions. "In 2003, while 80 percent of high-income high school completers were enrolled in college by the following October, only 53 percent of low-income students were," declares the nonprofit Institute for Higher Education Policy in a report titled Convergence: Trends threatening to narrow college opportunity in America. "The same story--gains mitigated by stubborn gaps--holds true for enrollments of students of color."

By 2014, racial and ethnic minorities will comprise more than 40 percent of all high school graduates, and by 2015, 37 percent of new college students will be African American, Hispanic, or Asian/Pacific Islander. Cornell's Class of 2009, the last cohort for which data are available, is 30 percent students of color. The percentage of Asian American students on the Hill is three times the percentage of Asian Americans aged fifteen to twenty-four in the general population--but Hispanic and African American students enroll at only about one-third of their percentage in the general population of that age. And as the cost of tuition continues rising faster than family incomes, disparities in the quality of publicly funded education continue to grow.

"When you go into those elite high schools whose names everyone knows, the students are already educated about college," says David DeVries, director of undergraduate admissions for Cornell's College of Arts and Sciences. "They know the questions to ask. They've been preparing for years--and their parents have been preparing for even longer." In underserved areas, where earning a high school diploma is a major achievement, different rules apply. "Students haven't been thinking about college," says DeVries. "They don't know what to ask and they don't know what they should be doing to prepare for college--yet they're eager."

At Cornell, where opportunity for all students was enshrined in the founder's motto, that dichotomy translates into a growing imperative for administrators to think critically--and creatively-- about appealing to harder-to-reach students, including those not enrolled in the private schools and rigorous public magnets that launch students into selective four-year colleges and universities. "We know there are many more talented individuals from low socioeconomic backgrounds, from diverse racial and ethnic backgrounds, from other countries in the world who also need to have the opportunity to attend a school like Cornell," says Doris Davis, associate provost for admissions and enrollment. "We need to be concerned about closing the educational gap that exists not only in our country, but throughout the world."

Narrowing that divide, says Davis, requires multiple approaches--from building relationships between the University's American Indian Program and individual Native American tribes to coordinating efforts with churches and community centers, and forging collaborations with local agencies that bring multicultural students to campus. In recent years, the University has overhauled its view book and relaunched its website with an eye toward prospective students, and it has also generated new brochures targeted at specific demographic segments, from high school sophomores to the parents of rising seniors.

Diversity efforts include two weekends when recruited students come to campus--often on Cornell's dime. The first, in the fall, targets prospective applicants nominated by their high schools; the second, during Cornell Days in April, brings accepted students to the Hill for meetings with faculty in their college, visits to classes in their intended major, get-togethers with current minority students, and an overnight stay in a dorm room. "When you're a member of the Ivy League, there are some students who will self-select out based upon their understanding that perhaps the institution might not be welcoming or might be out of their reach as far as cost," says Jason Locke, Cornell's director of undergraduate admissions. "We have to let students know that we're open and that we can make a Cornell education affordable. I don't think we've figured it out yet. I don't think many institutions have."

Beyond pure recruitment, the University's outreach efforts-- many mandated by such funding agencies as NASA and the NSF, or components of Cornell's land-grant mission--can also play a role, says Steve Hamilton, the associate provost for outreach. In recent years, the University has sought recruitment synergies with programs that bring teachers and school groups to campus, and those that deploy Cornell faculty, staff, and students as ambassadors for higher education. "It makes sense to coordinate and look for mutual reinforcement," says Hamilton. "Cornell certainly should be out there trying to find the best talent and recruit talented minority students, but the pool is too small. Cornell ought to be involved in enlarging it."

A key part of that mission is recognizing the effect of socioeconomic status and race on the quality of early education available to prospective students.At the Engineering college, for example, applicants must have completed calculus, physics, and chemistry by the time they enroll on the Hill. In most school districts, that means taking algebra, geometry, and pre-calculus classes in ninth, tenth, and eleventh grade. Pre-med applicants are generally expected to have taken at least honors biology, usually offered in tenth grade, and an advanced bio class if it's available.

For bright kids in schools without rigorous coursework or adequate guidance on scheduling, a selective university like Cornell can slip from their grasp long before the time comes to file an application. "The class-diversity nut is tough to crack because of the problem of inadequate preparation," says DeVries, who has struggled to keep his own preteen sons thinking long-term even in Ithaca's relatively focused school system. "It's as true of the rural, poor white kid as it is an urban, poor Latino.We need to be going earlier into the pipeline to model the kind of behaviors and interests that will catch students' imaginations."


To that end, Cornell faculty and staff participate in such programs as Chicago's High-Jump and New York City's Prep-for- Prep, efforts that help middle school students from underserved populations gain admission to elite private and magnet high schools. The Division of Undergraduate Biology sends Cornell students to middle schools throughout the region to inspire kids to pursue careers in the life sciences, while the Engineering college hosts two summer programs, Curie and Catalyst, that introduce girls and minorities early in their high school years to professions in science, technology, engineering, and math. If she had her way, says DiOnetta Jones, director of diversity programs for Engineering, she'd have programs for middle school students, too. "The earlier we get to students, the better," she says. "From an outreach perspective, if you don't choose Cornell, we're still happy as long as you go to college and major in an engineering discipline. But part of the outreach piece is preparing students who might apply to Cornell, and that means the sooner we get to them, the better."

Community colleges represent another resource for bringing low-income and minority students to campus. In March, the University was awarded an $810,000 grant from the Jack Kent Cooke Foundation to strengthen its partnerships with local community colleges, a primary academic destination for students who enroll in colleges close to home for cultural and financial reasons, and a longtime source of transfer applicants, especially to the stateassisted schools. "When I first joined the admissions profession [in the early Eighties], the primary method of recruiting students was high school and college fairs," says Doris Davis. "That has expanded ten-fold in terms of the many different ways in which we communicate with students, parents, organizations, churches. The bottom line is that we have to find a way to communicate with the broadest range of students."

Last spring, the New York Times printed an op-ed by the admissions dean of Kenyon College, lamenting a dearth of male applicants. This summer, the American Council of Education made headlines with its latest report on the gender gap in higher education. Nationally, the number of male undergraduates has shrunk from 44 percent in 1999–2000 to 42 percent in 2003–04, with males represented at even lower rates among older undergraduates, racial minorities, and low-income students. And while the gap was once considered a problem only for smaller, liberal arts colleges, this year even large state institutions--including the University of North Carolina, Chapel Hill, where women comprise 58 percent of the Class of 2009--have begun feeling the pinch. At Cornell,males make up 51 percent of the 2005–06 student body, and while the numbers vary by college--with a low of 25 percent in Human Ecology and a high of 70 percent in Engineering-- administrators say they're not worried about the prospect of affirmative action for males. "We're not seeing that challenge, and I think it's because of the type of institution we are," says Jason Locke. "We want to keep our eye on something like that, but we haven't seen any noticeable changes."

back when Julie Katske was making her first visit to Cornell, a mother and father in China's Fujin Province were setting their sights on colleges in Upstate New York for their young son. They didn't mention the decision for several more years, but by the time Jin Lin '10 was in middle school, his parents had told him that, accompanied by his father, he would move to the U.S. to earn his high school diploma and pursue a college education. "I can do pretty well in China," says Lin, whose uncles and grandfather hold government posts in the local hospital and city agencies. "But if I can do well in China, probably I can do better in the United States."

The lanky seventeen-year-old is fluent in Fujinese, his regional dialect, as well as Mandarin, and he also speaks some Cantonese. But his command of spoken English is still spotty. In China, where he earned top scores in the subject, his teachers focused on reading and writing. "I don't speak at the time," says Lin of his first days in the U.S. "But if you give me a paper, basically I can understand."

Father and son settled in the Fujinese neighborhood in New York's Chinatown in late 2003, and this spring Lin graduated from Washington Irving High School. There were sixty Chinese immigrants in his class when Lin started; only ten graduated. "The students actually don't aim for college," says Lin, noting that many intend to work in their families' restaurants and drop out early. Lin's father works as a driver in Manhattan; his son applied to more than a half-dozen schools, including four SUNY colleges, NYU, and Columbia, but Lin saved money by visiting only the campuses where he was accepted. Once he knew Cornell's College of Human Ecology was an option, the decision was easy. "My father try to encourage me to go to one of the Ivy League because when he go back to China, people know it's a standard," Lin says.

This summer, while Katske learned about social psychology in an Ives Hall classroom, Lin boned up on his English, studied chemistry, and took a college achievement seminar as part of the University's Pre-Freshman Summer Program, a six-week, tuition-free enrichment program for high-potential students whom admissions staff think could use extra support in the transition to Cornell. "If you get in, the admissions counselors believe you can do the work here," says DiOnetta Jones. "However, we also might believe that Pre-Freshman Summer Program students come from atypical environments and that they will benefit from the opportunity to get acclimated to Cornell,meet people, and build new relationships, rather than having to do all those things their first semester. It's an opportunity to give them the tools to be successful."

By the program's second week, Lin and a pair of friends from Alabama and New York City had found the best late-night source for Chinese take-out and watched Fourth of July fireworks from the knoll atop the Campus Store. Lin had downloaded an online Chinese translation of The Great Gatsby, an assigned text for his summer English class and this year's New Student Reading Project. "Even the English-speaking kids may have to use the dictionary to check vocabulary," he points out, admitting that he referred to the online version occasionally. Eventually, says Lin, he plans to settle close to Chinatown, where his parents, who don't speak English, could live comfortably. "I want to finish my study here, get my dentist's degree, and then open a small office," he says. "I don't have to make a lot of money; I just need to make enough to support my family. I'll buy a big house where my parents can live and we can be happy together."

Dollars & Sense

this spring, as applicants around the country eagerly awaited college decision letters, their parents celebrated a string of financial-aid upgrades by top-tier schools. In mid-March, Stanford announced a plan to cover all costs for children from families earning less than $45,000, matching a similar policy implemented last year at Yale, and reduced the contribution required of families earning less than $60,000. Then Penn heralded its replacement of loans with grants for students from families with combined income lower than $50,000. MIT had already announced its intention to match students' federal Pell Grants--need-based funds administered by the Department of Education--with grants of its own. Seeing its lead at the head of the pack eroded, Harvard bumped the lowest income at which families would be required to pay from $40,000 to $60,000, and reduced the payments required from families with incomes up to $80,000. "Most of these schools are trying to increase their economic diversity," says Tom Keane, director of Cornell's financial aid office (FAO). "They're trying to get to where we are."

At Cornell, families use their personal finances to pay up to $45,000 annually for the combined cost of tuition, room, and board. But some pay nothing at all, and only 30 to 35 percent of students pay full tuition (almost $33,000 a year in the endowed colleges). Almost half of the undergraduates receive need-based aid, with a combined value close to $110 million annually in loans and grants. Yet the University typically requires students receiving aid to supply $11,500 from work and loans during each academic year, the highest self-support requirement in the Ivy League. Matching Penn's grant policy for one year would raise Cornell's aid outlay by $12 million; matching Harvard would cost more than $17 million.

Unable to beat the competition and concerned that more students than usual might decline offers from Cornell in favor of better financial aid elsewhere, the University's admissions office increased the number of acceptance letters it mailed this year. Those fears proved unfounded, though, and the Class of 2010 overenrolled by almost 200 students. "My guess, from the way things turned out, is that our packages were just as appealing as what our applicants were getting from other schools," says Doris Davis, associate provost for admissions and enrollment. "Or, setting financial aid aside, it's the total package Cornell presents. For those students making decisions about where to enroll, it doesn't always come down to finances."

At Princeton, where all students receiving aid get grants, not loans, only about 17 percent have family incomes lower than $60,000. At Cornell, close to 25 percent fall into that category, and administrators point to a historically high level of socioeconomic diversity on the Hill. "Cornell's legacy of providing access and opportunity for students from a range of socioeconomic backgrounds is not something that you can catch up with in an instant," says Davis. "For all of the good I think Penn, Harvard, and Stanford are doing by making their schools more affordable for middle- and low-income students, the reality is that we've been doing that for a long time."

For families facing the financial aid battle, a few tips:

* Complete the FAFSA online. Until the Department of Education and the IRS begin sharing data, any application for financial aid will begin with the Free Application for Federal Student Aid (FAFSA). "The FAFSA is hard to fill out," says the FAO's Tom Keane, "but it's not much worse than having to fill out a tax return--and most of the data is gathered from your tax return or W-2s." Miniscule type can make the print version doubly daunting, so fellow FAO director Sue Hitchcock recommends submitting it electronically. "It's online now, with prompts, and it's a lot better." In recent years, websites have sprung up to ease families through the process, offering everything from helpful hints to paid services that complete and file the forms.

* Know how aid is calculated. At Cornell, as with all the Ivies, financial aid comes only after a determination of need. This year, families with an income of up to $150,000 were eligible for assistance from the University. But being the star quarterback, a virtuoso flutist, or a math whiz won't reduce the cost--the Ivy League doesn't offer merit aid. Increasingly, however, a bevy of smaller, private institutions use merit aid to attract the best and the brightest. "Every April, lots of students write and call for improvements to their financial aid packages," says Keane. "It seems that the most pushback and pleading we get is from students who are offered merit aid at slightly lesser schools--and they want to come here."

* Advise schools of special circumstances. Incur significant medical bills after filing the FAFSA? Lose a job? Take a business loss? In many cases, an alert to the financial aid office will spur a reassessment of the aid package. And if your family has special circumstances that aren't detailed in the FAFSA, append a letter--expenses for a sibling with special needs or a grandparent who also relies on the family income for support might improve a student's eligibility for aid. Each school uses a slightly different formula to calculate need, but if one school's offer diverges significantly from another's, ask why. "A lot of times it's that we don't have the full picture from the family," says Keane. "Once we get that information, we're almost always able to figure out that we need to make a change, or sometimes decide the other school made a crazy change and we're not doing that."

* Mind the dates. Some schools set a prohibitively early deadline for aid applications, cap awards on a rolling basis, or even establish a waiting list for aid based on a student's desirability. At Cornell, by contrast, the financial aid budget expands to cover the need of every student who matriculates--so this year, even though the freshman class overenrolled by 200 students, everyone who received an offer of aid will get the assistance offered. "We say to students when they're applying, 'We'll meet your need,' and we honor that," says Hitchcock.

* Understand the implications of early decision. Students have a slightly better chance of admission when they apply early; at Cornell it's a binding commitment, but a small number of students each year exercise the financial aid opt-out, an exit clause that protects families with tight finances from being stuck with a package they can't handle. "We don't want to encourage people to get out of early decision by saying the finances won't work out, but if you apply for aid and decide you really can't afford it," says Keane, "you can get out."

* Shop around. For academically competitive students concerned about taking on loans, regular decision preserves the option of bargaining for increased merit aid from schools that offer it. "A lot of families take that path," says Keane. "They apply to the Ivies and figure if they don't get enough money on a need basis, they'll send their kid to the state school or get in the ballgame for one of the merit schools. That's why you apply to those schools, so you can get the merit-based offers."

The paper stops here

Cornell's manila admissions folders have gone the way of the carrier pigeon. When applications for the Class of 2009 jumped from 20,000 to 24,000, admissions officials knew the time had come to replace paper with computer screens in the form of a document-imaging program that distributes access to digital copies of applications across campus. In January 2006, when applications for the Class of 2010 ballooned to more than 28,000, the benefits were obvious. "Our numbers are going through the roof," says David DeVries, director of undergraduate admissions for the Arts college, who saw a double-digit increase for the second year in a row. "Thirteen thousand applications would have just swamped us in paper."

In the old days, mail trucks delivered thousands of paper applications to the University's processing center, once housed in the Undergraduate Admissions Office on Thurston Avenue and more recently located at East Hill Plaza, throughout December and into January. There, each application was placed in a folder labeled with the student's name, marked with color-coded tabs-- indicating children of alumni, under-represented minorities, VIPs, transfers, and recruited athletes--and sorted by college. Once the transcripts, letters of recommendation, and essays had all been received, completed folders were delivered to admissions staff housed in each of the colleges for review and selection. As decisions were made, folders were returned to the processing center, which generated and mailed admission and rejection letters and, in the case of incoming students, ultimately returned the folders to the relevant college. It was, says Doris Davis, associate provost for admissions and enrollment, "really inefficient."

The new system still involves loads of incoming mail, but now the paper applications get scanned and posted to a secure server. Staff across campus have password-protected access to the files, and for those who schedule at-home reading days, the University has provided high-speed Internet access. "We were anxious that going digital would create all sorts of problems," says DeVries, whose office now includes a second flat-screen monitor for the faculty readers who participate in the selection process. "We were fearful about systems crashing and the inability of the computer system to handle the volume. There were glitches, but they weren't anything near what the more paranoid among us had feared."

For staff in the colleges, document imaging meant the elimination of huge filing cabinets and teetering stacks of folders crammed with paper. It also meant much faster access to files-- a boon in a system where the workload has increased but the time allotted hasn't. In Engineering, staff discovered an added benefit when they gathered for the final decision-making meetings. "Before, when you presented a candidate in committee, one person could say, ‘This essay is really good.' Everyone else would have to believe it unless someone else physically went over, got the piece of paper, and started reading it," says Mark Spencer, the college's admissions director. "Now, you can call it up on this big screen on the wall, and the whole committee can see it."

The system also streamlines responses to inquiries from applicants, parents, and guidance counselors. "The time it took for applications to be transported to campus was inefficient and time-consuming," says Davis, "and if a student called our processing center to inquire about an application and it was in the college, we couldn't provide good customer service. Now it doesn't matter if the student calls our processing center, the college, undergraduate admissions, or my office--anywhere on campus, you can pull up that student's application and answer the question."

Document imaging is part of a larger overhaul of admissions processes that included posting Cornell's application online in the late 1990s and the 2004 implementation of the Common Application--a system that allows students to apply to any of 300 participating institutions--as well as a plan known as "primary/ alternate" that may eventually allow prospective students to apply for consideration by their first- and second-choice colleges at Cornell. "When you have a paper-based process, you can't review students for more than one college until you have the application in front of you," says Davis. "If it's sitting in one college and you want to review it in another, you have to wait." A primary/alternate system was briefly in place at Cornell in the 1980s, but lasted only a few years because of logistical problems. This time, says Davis, they're examining models at Oxford University and Carnegie Mellon, surveying visiting students, and thinking through each detail of implementation. "We're being thoughtful and thorough in terms of our understanding of how that might work and how to manage it once it's in place," she says. "We want to do it right."

Contributing editor SHARON TREGASKIS '95 was an associate director of admissions at the College of Human Ecology in 1997–98.